Terms & Conditions
Last Updated: September 5, 2026
SECTION 1 — INTRODUCTION & ACCEPTANCE
Welcome to Light Soul Healing. By accessing this website or engaging Light Soul Healing for any service, you agree to be bound by these Terms of Service in their entirety. If you do not agree to these terms, you must discontinue use of this website and may not engage our services.
These Terms of Service apply to all visitors, prospective clients, and active clients of Light Soul Healing. They are supplemented by — and do not supersede — any signed service agreement executed between you and Light Soul Healing. In the event of a conflict between these Terms and a signed service agreement, the signed agreement governs.
Important: A signed service agreement is required before any work commences. Submitting an inquiry form or booking a discovery call does not create a binding engagement. No services will be delivered until a contract has been executed and the applicable setup payment has been received.
SECTION 2 — ACCEPTABLE USE
You agree not to engage in any abusive, harmful, or unlawful conduct in connection with this website or Light Soul Healing services. Prohibited conduct includes, but is not limited to:
- Actions that disrupt, interfere with, or impair the operation of the Light Soul Healing website or services
- Attempting to gain unauthorized access to any system, account, or data
- Transmitting malicious code, spam, or unsolicited communications through any Light Soul Healing channel
- Misrepresenting your identity, practice, or authority when engaging Light Soul Healing
- Using Light Soul Healing's name, brand, or materials to imply affiliation or endorsement not expressly granted
- Reproducing, distributing, or creating derivative works from Light Soul Healing intellectual property without written permission
Light Soul Healing reserves the right to terminate or immediately suspend services in the event of an actual or reasonably suspected material breach of this Section. Our determination of what constitutes a material breach will be made reasonably and in good faith.
SECTION 3 — ENGAGEMENT & PAYMENT TERMS
All service engagements are governed by a signed contract. The following terms apply unless otherwise specified in that agreement.
Accepted Payment Methods
Light Soul Healing accepts payment by major credit and debit cards and electronic payment services including PayPal, Apple Pay, and Google Pay, subject to availability. All transactions are processed through PCI-DSS compliant payment gateways. Light Soul Healing does not store credit card or financial account information on its own servers. You are required to provide accurate billing information; discrepancies may result in delays or processing failures. All fees are quoted and billed in US Dollars unless otherwise stated in your agreement.
SECTION 4 — CHANGES TO SERVICES
Light Soul Healing continuously develops and improves its service offering. We may update, modify, or discontinue specific features or service components, and will endeavor to provide advance written notice of any changes that materially affect your engagement. In circumstances requiring immediate adjustment — such as third-party platform changes, security issues, or regulatory requirements — changes may take effect without prior notice.
Light Soul Healing may temporarily or permanently limit access to certain features where necessary to maintain the security, integrity, or quality of its systems. Where a contracted feature is permanently discontinued, Light Soul Healing will work with affected clients to implement a reasonable alternative.
SECTION 5 — LIMITATION OF LIABILITY
Warranty Disclaimer: Light Soul Healing's services are provided "as is" and "as available." Light Soul Healing expressly disclaims all warranties, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by applicable law.
To the fullest extent permitted by applicable law, Light Soul Healing's total aggregate liability for any claim arising out of or relating to services rendered, these Terms, or any service agreement shall not exceed the total fees paid by the client in the twelve (12) months immediately preceding the event giving rise to the claim.
Light Soul Healing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of this website or Light Soul Healing services, including but not limited to: lost revenue or profits, loss of business opportunity, loss of data, reputational harm, or risks associated with third-party security incidents, hacking, ransomware, or unauthorized access.
While Light Soul Healing takes significant measures to secure its systems and client data, no internet transmission or storage system can be guaranteed completely secure. You are encouraged to maintain your own security practices and to notify Light Soul Healing promptly at contact@lightsoulhealing.com if you become aware of any security issue.
SECTION 6 — INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Light Soul Healing and its officers, directors, employees, contractors, and agents from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) made by any third party arising out of or in connection with: (a) your use of this website or Light Soul Healing services; (b) your breach of these Terms or any service agreement; (c) any content you provide to Light Soul Healing, including any claim that such content infringes a third party's intellectual property rights; or (d) any unauthorized access to your account credentials.
SECTION 7 — COMPLIANCE DISCLAIMER
While our technology stack is built with privacy and security best practices in mind, Light Soul Healing does not and cannot guarantee that your use of our services renders you compliant with any particular law, regulation, or industry standard.
Applicable regulatory frameworks — including GDPR, CCPA/CPRA, HIPAA, PCI-DSS, and others — are complex, jurisdiction-specific, and subject to change. You are solely responsible for ensuring that your own data handling practices comply with all laws and regulations applicable to you. Light Soul Healing strongly recommends consulting qualified legal, tax, or compliance professionals to assess your specific obligations.
By using Light Soul Healing services, you acknowledge and accept that ultimate responsibility for regulatory compliance lies with you.
SECTION 8 — REFUND POLICY
Light Soul Healing is committed to the quality and reliability of its work. If you experience an issue with any delivered service, please contact us promptly at contact@lightsoulhealing.com so that we may address it.
In all cases, the refund provisions of your signed service agreement govern and take precedence over this general policy. Light Soul Healing will work collaboratively with clients to resolve any bona fide service disputes.
SECTION 9 — PROMOTIONAL COMMUNICATIONS
When you create an account, submit an inquiry, or subscribe to Light Soul Healing services, you may be offered the option to receive promotional emails and marketing content, including updates on new features, industry insights, and the Light Soul Healing newsletter. Your participation is entirely optional and based on explicit opt-in consent.
You may withdraw your consent and unsubscribe from marketing communications at any time by: (a) clicking the "unsubscribe" link in any marketing email; (b) contacting us at contact@lightsoulhealing.com; or (c) adjusting your preferences in your account settings, if applicable. Unsubscribe requests will be processed within 1-2 business days. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal. Transactional communications related to your active engagement — such as billing notifications, project updates, and service alerts — are not subject to marketing opt-out and will continue for the duration of your engagement.
CAN-SPAM & TCPA: All marketing emails include a visible unsubscribe mechanism and are sent from an identifiable sender address. Any SMS communications require your prior express written consent, captured via opt-in fields in our forms. You may revoke SMS consent at any time by replying STOP.
SECTION 10 — GOVERNING LAW & DISPUTES
These Terms of Service are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
For EU consumers: this governing law clause does not override any mandatory consumer protection laws or rights granted to you under the laws of your country of residence, to the extent applicable.
In the event of a dispute, both parties agree to first attempt resolution through good-faith mediation, to commence within 30 days of written notice of the dispute identifying the nature of the claim and the relief sought. If mediation does not resolve the dispute, it shall be submitted to binding arbitration in San Diego, California, under the rules of a mutually agreed arbitration body. Neither party shall initiate court proceedings except to enforce an arbitration award or as otherwise required by law. This provision does not apply where a party seeks emergency injunctive or other equitable relief.
SECTION 11 — RIGHT TO MODIFY THESE TERMS
Light Soul Healing reserves the right to update or modify these Terms of Service at any time to reflect changes in our business, services, or legal requirements. Updated Terms will be posted on this page with a revised effective date. For material changes that significantly affect your rights or obligations, Light Soul Healing will take reasonable steps to provide advance notice, such as by email or a prominent notice on this website.
By continuing to use this website or Light Soul Healing services after updated Terms have been posted, you are indicating your acceptance of the revised Terms. If you do not agree to the updated Terms, you should discontinue use of the website and services and provide the applicable cancellation notice under your service agreement.
CONTACT
Questions about these Terms? Reach us at contact@lightsoulhealing.com. We respond within 1-2 days.